Robots serving in Retail

Robots serving in retail shops are becoming increasingly common as retailers look for ways to streamline their operations and provide better customer service. With recent advances in AI, these robots are able to perform a variety of tasks, from restocking shelves to providing customer assistance.

One of the primary benefits of using robots in retail is their ability to automate repetitive tasks, freeing up human employees to focus on more complex or customer-facing activities. For example, robots can be used to restock shelves, clean floors, or take inventory, allowing employees to spend more time interacting with customers and providing personalized service.

Better Customer Experience

In addition to improving operational efficiency, robots can also provide a better customer experience. Some retailers are using robots to provide assistance to customers, answering questions and directing them to products. These robots can also be programmed to recognize when a customer needs help and proactively approach them, improving the overall level of service.

Recent advances in AI have made these robots even more capable. For example, natural language processing (NLP) allows robots to understand and respond to customer inquiries, while computer vision enables them to recognize and navigate through complex environments. Machine learning algorithms allow robots to learn from their experiences and improve their performance over time.

One example of a retail robot is the Tally robot, developed by Simbe Robotics. Tally is a mobile robot that scans store shelves to track inventory levels and ensure that products are correctly placed. Using computer vision and machine learning, Tally is able to identify products on shelves, track inventory levels, and even identify misplaced items. This allows retailers to quickly identify and restock empty shelves, improving the customer experience and reducing the amount of time employees need to spend on inventory management.

Another example is the Pepper robot, developed by SoftBank Robotics. Pepper is a humanoid robot that can provide customer assistance in retail environments. Using NLP and facial recognition, Pepper is able to recognize and respond to customers, providing information on products and directing them to the appropriate areas of the store. Pepper can also be used to collect customer feedback and provide personalized recommendations based on their shopping history.

Benefits of robots serving in retail

While robots in retail are still in their early stages, they have the potential to transform the industry by improving efficiency, reducing costs, and providing better service to customers. With recent advances in AI, these robots are becoming increasingly sophisticated and capable, and it is likely that we will see more and more of them in retail environments in the years to come.

Apollo 11 Lunar Mission

The Apollo 11 Lunar Module

My Recollections of The Apollo 11 Moon Landing and Moon Walk

Perhaps the most watched television event of the twentieth century happened on Monday 21st July 1969 at 12:56 pm (Australian Eastern Time).

It was one of the few times in life when you clearly remember where you were at the time.

I was in our lounge room with Chris, who was my girlfriend at the time, along with other family members, and I well remember that day.

Apollo 11 launched from Cape Kennedy on July 16, 1969, carrying Commander Neil Armstrong, Command Module Pilot Michael Collins and Lunar Module Pilot Edwin “Buzz” Aldrin into an Earth-orbit of 116 miles.

As the Lunar Module approached the surface of the moon, an estimated 650 million people watched Armstrong’s televised image and heard his voice describe the event.

The Lunar Landing

Neil Armstrong on the Moon
Neil Armstrong on the Moon

We, along with the other 650 million people on earth, were holding our collective breath as Astronaut Neil Armstrong uttered those memorable words “The Eagle has landed!”.  I clearly recall the excitement and tension in our lounge room as we watched, our eyes glued to the small black-and-white television picture.

But the excitement and relief were echoed around the world as well.  The Mission Controller in Houston radioed back to Armstrong that there were “a bunch of guys there, about to turn blue”.  (Ten years later, on a guided tour of Houston in 1979, I had the pleasure of seeing that same control room).

Then just a few minutes later, we heard Armstrong’s words, transmitted from 384,000 kilometers away; “That’s one small step for a man… one giant leap for mankind”.

Capturing the television signal

During those few minutes, the operators in the control centre in Houston Texas were attempting to capture and send out to the world, the clearest possible picture of Neil Armstrong’s descent down the ladder of the lunar module.  Neil Armstrong was waiting on the ladder for the go-ahead to step down into the fine dust on the lunar surface.  Astronaut Buzz Aldrin was waiting inside the lunar lander while Mike Collins was nervously listening and watching in the orbiting Command Module.

At the time, I was studying Communication Engineering at Melbourne’s RMIT and was particularly interested in the role Australia was playing in the relaying of the telemetry and television signals to Houston control.

Houston was having trouble capturing clear video of the event until eventually we heard the words “Switching video to Honeysuckle”.  The space monitoring station at Honeysuckle Creek in Australia had managed to receive a much better picture and this was then relayed to the watching world for the remainder of the broadcast.

NASA Moon Landing Audio Recordings

In this video we have a fascinating recording of the voice communications between the moon and the earth, as the astronauts set about bringing the vehicle safely down to the surface of the moon.  The video contains voice recordings of the Astronauts on board the Lunar Module (The Eagle) as it makes its powered descent to the surface of the moon. It also shows simultaneous video recording of the surface of the moon, taken from inside the lunar module.

The creators of this video stated that…

“Our goal is to capture a moment in history so that generations may now relive the events with this interactive educational resource. The world remembers the moon landing as a major historical event but often fails to recognize the scale of the mission. This interactive resource aims to educate visitors while engaging them with the excitement of manned-spaceflight to build a passion for scientific exploration”.

Australia’s Role in the Apollo 11 Mission

If you have watched the movie “The Dish” you will know of the role played in the Apollo 11 mission by the Australian tracking station at Parkes in New South Wales.  Not many people however are aware of the vital role played by the other Australian tracking station at Honeysuckle Creek.

The Honeysuckle Creek Tracking Station also kept recordings of the event …

This 8 minute video from Honeysuckle Creek tracking station records the event from the perspective of the Australians involved in the Space Program at the time.

Forty years after the event, a television documentary was produced, called “One Small Step” – 2009.  You can watch this movie for a distinctly Australian perspective of this momentous event.  See how the communication link almost didn’t happen.  See the reactions of those involved when Neil Armstrong stepped onto the moon and of ordinary Australians actually watching, in real time “one of mankind’s biggest achievements”.

Apollo 11 50 year anniversary 2018
Man on the Moon

The 50th Anniversary of the Apollo 11 Moon Landing

The anniversary of this incredible event was celebrated in 2019.

Return to Cape Kennedy

On July 16th 2019 at 0915 US Eastern Daylight Time, the Apollo 11 Astronaut Michael Collins returned to the historic launch pad (Pad39A) where Apollo 11 began its mission 50 years ago.

He spoke with with Kennedy Centre Director Bob Cabana.  The session was followed by a visit to the Launch Control Centre and Firing Room to meet up with Apollo era launch controllers.

The event was aired live on NASA Television and the agency’s website.

NASA celebrated the 50th anniversary of the historic Apollo 11 Moon mission and now looks to the future of exploration on the Moon and Mars with a live, two-hour television broadcast.

Ron Sheldon – 2019